You are in good hands!
Join the 700 businesses that use HiBot
All in one.
All your agents in one customer service line
Connect all your agents in one single WhatsApp customer service line and let HiBot help you with:
- Automatic distribution of conversations for each agent.
- Connect one or more WhatsApp, Facebook Messenger, Instagram, Telegram, Apple Business Chat, Mercado Libre and chat web accounts.
- Sending automatic conversations to each department or team in your company that is in charge of solving requests.
- Assigning the conversations from your V.I.P. customers to specific agents.
- Also
- Fast answers and shortcuts.
- Comments and notes.
- Labels and typification.
- Real time supervision.
Each customer history management in one place
WhatsApp E-Commerce.
Present your products/services and sell them with just one click
- Make your customers' lives easier. Show what you sell directly in the world's most used social messaging network
- Product catalog in WhatsApp.
- Shopping cart through WhatsApp.
Assist potential customers that come from your marketing campaigns with HiBot
- Direct to your WhatsApp the traffic that comes from your Facebook and/or Instagram campaigns.
- Find out from which announcement was the conversion made.
- Connect your entire team to attend high flows of conversations.
Manage all your customers conversations from one cellphone
It doesn't matter if you are at the beach, on a plane, on a train or at a restaurant. With HiBot App you can assist your customers while you are on the go.
Bots
Provide 24/7 assistance and don't miss a single conversation by automating with bots
- Create your first chatbot in less than 10 minutes With our chatbots design console, create your own unique service experiences.
- Custom chatbots development If you don't have time, don't know how to design your bot or have very complex needs, we can help you.
What companies say about us
"With HiBot our clients have immediate communication. This allows us to solve any questions immediately and our clients trust us..."
"With HiBot we managed to turn to an 100% remote work system, which was necessary due to the pandemic. It was easy to adopt the new service, it is intuitive..."
"HiBot has allowed us to unify the information inside our sales department. We now have simultaneous assistance in just one platform..."
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Plans and pricing
Prices for those who want to improve management and communication with their customers
Plan Pyme
USD $60 /month
- Includes 2 agents and 1 channel
- 6 conversaciones simultaneas
- Histórico de conversaciones 30 días
- Support 3 a.m. to 12 a.m. / COT
Additional agents
30 usd agent / month
Additional channels
20 usd channel / month
Plan Premium
USD $90 agent/month
Módulo de reportes
- Includes 1 user (Agent / administrator)
- Includes 5 Channels
- Unlimited simultaneous conversations
- Conversation history 6 months
- Support 3 a.m. to 12 a.m. / COT
1 interactive menu
1 satisfaction survey
