You are in good hands!
Join the 700+ businesses that use HiBot
Keep everything under control with your customer service chats and social media in just one place
- Keep everything organized.
- Provide support from one single tool.
- Talk to your customers wherever they are.
- Keep your computer in order by using a single window to manage all your social network chats.
- Optimize your agent's job so they don't waste time going from page to page to answer conversations..
Our Integrations
WhatsApp Business API
- Chat with your customers with no worries at all
- With the verified account, the name and the logo of your business in WhatsApp, you can be more reliable and get more leads.
- Ideal for high traffic operations.
- Ideal for sending mass messages.
WhatsApp Business
- Be in permanent contact with your customers
- Catalogue and shopping cart.
- Send and receive text messages, images, videos, audios and documents.
Apple Business Chat
- Connect with your audiences through a strategic and segmented channel.
- Connect with iPhone, iPad, Mac and Apple Watch users.
- Let them start conversations with you through your website, app, social media, Apple Maps, Siri or by clicking on your phone number.
- Increase security: Apple verification of messages with the verified account badge, your company name and logo.
- Features to enhance the experience: interactive menus such as List Picker, Time Picker, Rich Link and embedded application.
Telegram, Instagram Comments, Facebook Messenger and comments, chat web y Mercado Libre
- Talk with your customers through their favorite Apps
- Integrate your Social Media Marketing Strategy with HiBot.
- Direct traffic from your Facebook/Instagram campaigns to your WhatsApp.
- Identify from which social network each conversation is derived.
- Simple and reliable messaging.
- Available for PC and mobile devices
- Speak without restrictions.
- High safety.
- Share what you need (videos, audios, pictures, documents…).
- Humanize your attention with voice notes and provide kind and friendly greetings.
Our solution is complete and comprehensive
Centralize, organize and control your management in a unified inbox
- We help you connect one or more accounts from each social network.
- HiBot automatically distributes conversations to each agent.
- It gives you quick answers and shortcuts.
- Comments and notes.
- Labels and typification.
- History, reports, statistics, audits and storage of the data.
- Real-time metrics and live conversation tracking.
- Find out from which advertisement the conversation was generated.
- HiBot App Mobile for each of your agents.
Bots
Provide 24/7 assistance and don't miss a single conversation by automating with bots
- Create your first chatbot in less than 10 minutes. With our chatbots design console, create your own unique service experiences.
- Custom chatbots development. If you don't have time, don't know how to design your bot or have very complex needs, we can help you.
What companies say about us
“With HiBot our clients have immediate communication. This allows us to solve any questions immediately and our clients trust us..."
"With HiBot we managed to turn to an 100% remote work system, which was necessary due to the pandemic. It was easy to adopt the new service, it is intuitive..."
"HiBot has allowed us to unify the information inside our sales department. We now have simultaneous assistance in just one platform..."
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Plans and pricing
Prices for those who want to improve management and communication with their customers
Plan Pyme
USD $60 /month
- Includes 2 agents and 1 channel
- 6 conversaciones simultaneas
- Histórico de conversaciones 30 días
- Support 3 a.m. to 12 a.m. / COT
Additional agents
30 usd agent / month
Additional channels
20 usd channel / month
Plan Premium
USD $90 agent/month
- Includes 1 user (Agent / administrator)
- Includes 5 Channels
- Unlimited simultaneous conversations
- Conversation history 6 months
- Support 3 a.m. to 12 a.m. / COT
Reports module
1 interactive menu
1 satisfaction survey
