Centralize your chats automate with AI and drive more sales

At Hibot, we help businesses manage conversations across WhatsApp, social media, and web chat from one place, with intelligent automation and connected teams inside a single CRM platform. Today we are Hibot + Callbell — watch the video and discover what’s new.

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What can you do with Hibot?

Hibot is a customer management platform that connects all your communication channels so you can manage conversations, reply to them, automate processes, save interactions, generate reports, and much more.

Additionally, Hibot is one of the best multi-agent platforms for WhatsApp and social media. It allows businesses to distribute conversations efficiently among sales and support agents, helping teams respond quickly and effectively to customer inquiries and requests.

When you choose Hibot, you get access to a free pilot trial so you can experience the platform firsthand. Explore all the features and confirm that Hibot is the right solution for your business.

All plans are paid subscriptions.

With Hibot, you can connect all your customer communication channels, including WhatsApp, Instagram, Facebook, Telegram, Web Chat, Mercado Libre, and Apple Business Chat.

In addition, our platform is constantly evolving to meet market needs, introducing new features and adding the channels that matter most to our customers and their businesses.

We offer different plans designed to fit your business needs:

Starter$99/month
Professional$169/month (our most popular plan)
Corporate$249/month, ideal for businesses with larger-scale operations.

To learn more about each plan and compare features, visit our pricing page:


https://hibotchat.com/precios-hibot/

Yes. Hibot can integrate with other software and cloud-based platforms through APIs and webhooks. This allows businesses to easily connect their CRM systems (such as HubSpot, Salesforce, Zoho, and others), billing tools, cloud storage platforms like Google Drive, and customer management systems.

 
 


Lee aquí sobre nuestras integraciones.

Beyond all the features Hibot offers, what our customers value most is the quality of our support and customer experience. We provide ongoing, personalized assistance every step of the way, giving businesses peace of mind while helping them get the most out of the platform.

In addition, Hibot is recognized as one of the most reliable and stable platforms on the market.

Yes, we can migrate your chatbots. We have an in-house development team dedicated to building solutions tailored to the specific needs of each business.

What features does Hibot include?

Create AI chatbots in minutes

We also build custom bots based on your business needs and provide a virtual AI agent designed to boost your e-commerce performance.

Bulk WhatsApp Messaging

Send bulk WhatsApp messages to drive sales without risking account restrictions. *Exclusive feature available through the Official WhatsApp API.

Complete Analytics Dashboard

Manage your team with real-time metrics, chat history, and CRM pipelines to track every lead’s status.

Integrations with Other Software

Easily connect the platforms you already use, including CRM systems, ERP software, billing tools, and other key business applications.

 

E-commerce Solutions

Increase sales with abandoned cart recovery, automated reminders, and strategies that help customers complete their purchases.

Personalized Support & Customer Service

Enjoy support and customer assistance at no extra cost. Our team guides you throughout implementation and provides continuous support.

Our story

Hibot’s journey through the years

Today
2017
Born
at Sofka
Hibot started as a Hackathon project focused on solving digital automation challenges.
2019
300+
Customers
We expanded into new industries and strengthened our presence across Colombia.
2020
International
Expansion
Hibot expanded into Brazil, Mexico, and Argentina, building a stronger regional presence.
2021
Launch
CHATBOTS
We introduced chatbot capabilities and advanced automation features.
2023
Enhanced
User Experience
We launched smart waiting nodes, tags, and exclusive agent roles to create smoother workflows.
2025
Artificial
Intelligence Era
We launched our CRM module, surpassed 5,000 activations, and introduced AI Agents.
2026
Part of
Synacti Group
We expanded our vision and capabilities by joining forces with Callbell under Synacti Group.
2017
Nacimiento
en Sofka
vía Hackatón (ideación del producto), respondiendo al reto de la automatización digital.
2019
Nacimiento
en Sofka
vía Hackatón (ideación del producto), respondiendo al reto de la automatización digital.
2020
Nacimiento
en Sofka
vía Hackatón (ideación del producto), respondiendo al reto de la automatización digital.
2021
Nacimiento
en Sofka
vía Hackatón (ideación del producto), respondiendo al reto de la automatización digital.
2023
Nacimiento
en Sofka
vía Hackatón (ideación del producto), respondiendo al reto de la automatización digital.
2025
Nacimiento
en Sofka
vía Hackatón (ideación del producto), respondiendo al reto de la automatización digital.
2025
Nacimiento
en Sofka
vía Hackatón (ideación del producto), respondiendo al reto de la automatización digital.
HOY

Real customer stories

Today, hundreds of companies use Hibot to sell more, respond faster, and grow without friction.

“With Hibot’s chatbot, we can better qualify leads before they reach our sales offices, allowing our team to focus only on high-conversion opportunities.”

Constructora Capital.

“Hibot helps us centralize every conversation our sales team receives. Today we can monitor response capacity, connection times, and much more.”

LCN Idiomas. 

notime

“Since implementing Hibot, we’ve automated a large part of our chat workflow, improved response times, and significantly optimized customer service.”

Marcus B.

“After two years using Hibot, we’ve seen excellent results in both customer service and sales performance through automated customer experiences.”

Kronotime

Me encantó la herramienta. Desde que uso Hibot, hemos automatizado todo el flujo de chats en la empresa.

Marcus B.

Me encantó la herramienta. Desde que uso Hibot, hemos automatizado todo el flujo de chats en la empresa.

Marcus B.

“Excellent platform. It has helped us organize customer information and improve the way our agents manage conversations. It’s easy to use and incredibly complete.”

Visión Total

 

“With Hibot, we can assist multiple customers simultaneously, reducing wait times while always receiving great support from their team.”

Nikos Café

“Hibot helps us answer common customer questions instantly, which has translated into more travel packages sold and happier customers.”

Viajes Veracruz

Me encantó la herramienta. Desde que uso Hibot, hemos automatizado todo el flujo de chats en la empresa.

Marcus B.

“Excelente plataforma. Nos ha sido de mucha ayuda para controlar y ordenar la información que manejan nuestros agentes al momento de atender clientes. Es una herramienta sencilla de utilizar y muy completa”

Visión Total

Me encantó la herramienta. Desde que uso Hibot, hemos automatizado todo el flujo de chats en la empresa.

Marcus B.

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