One of every three clients send messages at night We´ve launched our beta version of the new Hibot´s Chatbot Module. Improve your agents and your customer service experience as you design your own bots in an easy to use, intuitive and nice interface. If you are a Hibot customer, I invite you to use our …
This feature allows you to reply to historical messages in Hibot. For example, if your conversation has ended and is part of a historical conversation, with Hibot you can reply again. With this feature you can reply again to a closed conversation without losing the idea that you were discussing with your customer. Here we …
Unique experiences, experiences that connect! We are the #1 ally of companies that believe in being able to generate unique experiences in digital channels. We are happy to tell you that we will have new releases in Hibot along with our 2021 evolution. This is why we want to tell you what’s new and why …
In this new version of the dashboard, we wanted the supervisors / administrators to have a clearer vision of where the operation conversations are.
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